Jiangxi Nanchang Honggutan Power Supply Company: Elderly Micro Classroom in Business Hall

　　"Thank you very much, now you can pay your electricity bill with your phone, it's much more convenient." On the morning of February 20th, a man in his 60s checked in at the Jiulonghu Business Hall of the State Grid Power Supply Company in Honggutan District, Nanchang City, Jiangxi Province, using the "Online State Grid" app to inquire and pay his electricity bill.

　　That morning, Mr. Wang, who lived in Xinli Dongyuan Community, came to the Jiulonghu Power Supply Business Hall and said, "Hello, little girl! It's like this. I changed to a smartphone and heard that I can pay electricity bills with my phone. I don't know what software it is, and I don't know how to download it. Can you help me?" The guide station's Mr. Wang quickly put down his work and said, "Okay, please wait a moment. I'll take a look for you." It turns out that Mr. Wang has recently changed to a smartphone, The young people at home go out to work and study, while Mr. Wang doesn't know how to download mobile apps on his own. He can only seek help from the staff of the power supply station, and with the help of Xiao Li, he successfully downloaded the "Online State Grid" app. Finally, Xiao Li also explained and recommended the "Gan Energy Saving" activity to Mr. Wang, suggesting that unused electrical equipment at home should be turned off, standby time should be reduced, and high-power appliances should be used in a staggered manner.

　　It is reported that for elderly customers who do not know how to use smartphones, the business hall of Honggutan Company will arrange staff to provide one-on-one assistance, guiding them to download and register the "Online State Grid" app. They will also provide door-to-door services for elderly customers who have door-to-door needs or individual mobility difficulties. It is recommended that young people at home bind their parents and elders' electricity user numbers to assist in handling various electricity business and paying electricity bills.

　　"We also need to learn various smart lifestyle habits from young people, but ultimately it takes a process. The power supply company has such a service, which makes me feel very warm." Mr. Wang praised the high-quality and efficient service of Honggutan Power Supply Company. (Wan Yuwei and Chen Rui)